Frequently Asked Questions

We offer a simple and easy-to-use photo uploading process. When you are on the product page, first choose the size and style you want. Then click ‘Personalize’ and you will jump to our 'Customization' window. There, you will be given the option to upload your most favorite photo (or photos) from your mobile phone, computer and even Facebook, which can then be added to the product.

If pictures aren't enough to show how much someone means to you, you can easily add text to make the gift more personal. Most of our designs can be further personalized with text. You can add details like names and dates on the item. And you can even type a short message that you want to send to the recipient.

The short answer is an image with a higher resolution results in a better printed image quality. We recommend uploading photos with a pixel density (PPI) of at least 150 to ensure the quality of your photo gifts. And photos must be in JPG, JPEG or PNG format.

At OhAnniversary, we provide draft previews for all products. After clicking 'Finish' in the 'Customization' window, a preview of your photo gift will show up. If you are happy with the customization, select 'Add to cart' and you're ready to either check out or continue shopping. And you can double-check the personalization of the items in your cart before checking out. If there is anything different from what you designed, please go back and start your personalization over.

Be sure to double-check your customization before checking out to prevent errors and delays in production and delivery. If you'd like to make changes to your order customization, please contact our Customer Support team for further assistance at support@ohanniversary.com.